Client Comments

Hi Peter,

I had heard good things about your business and was pleased to find that all that we had heard was indeed true.

A pleasure doing business with you yesterday. Both you and Chris made the whole process a rather enjoyable experience with your professionalism and manner in which you shared your insight regarding your findings on this vessel. We were relieved to get your thumbs up and look forward to reading over your survey. We'll be sure to pass along our satisfaction and spread the word on trawler forum concerning your expertise and "user friendly" approach to the survey experience. I'll be sure to call you with any questions once I have the chance to go over the findings on your report. Thanks again.

Regards,

Brian Werder
37' Newburyport Trawler


Peter,

I know I’m a little late but I just wanted to share some thoughts with you.

You accompanied me about 8 years ago to Youngstown, NY to survey a 1986 Express 35 built by Goman in Midland, Ontario and designed by Steve Killing.  It was a one-owner boat on a mooring in the Niagara River on the US side.  The owners were older and ready to retire and move to Florida.  Thanks for your excellent work on the survey and assistance when making an offer.  I was able to get the boat at an excellent price and 8 years later we’re still happily sailing the boat on the Chesapeake Bay.  I still read the Surveyor’s Report from time to time to make sure that I’ve made all the recommended/suggested repairs, upgrades, and changes.  I’ve continued the upgrading and repair process throughout my ownership creating a list each year of tasks to be done prior to the next spring launch.  We all know that most boat repairs cease when the boat is put back in the water each spring so I try to get as much done as possible each winter and spring.  Someday Ka Pua may not be in my family and I’m hoping that survey will state that she was well taken care of and continually upgraded.  I’ll certainly recommend your services to any potential buyer or to anyone looking for the services of a good surveyor.

Thank you,
Norm Flowers
s/v Ka Pua
1986 Express 35 sloop


Dear Peter,

Anina and I suddenly realized that we have been sadly remiss in not thanking you for a very informative day. We had a wonderful time and learned what we needed both that day and from your very excellent report. We were able to trim another five thousand dollars from the price, and have purchased Maddie Louise, now named PRISM. The work you indicated is about to start, and we hope to be able to show you a very different vessel before summer. Thank you very much, and it has been our
pleasure to have associated with you.

Anina LaCour & Charlie Garry
43' Oyster Ketch


Gale:

Thanks for the report.  It is extremely thorough.  Thank you too for recommending the Chapman book.  I used it to look up a few of the recommendations that I didn't understand; e.g., using safety wire on the shackle pins.

I certainly will recommend Hartoft and you specifically to anyone I meet who is looking for a marine surveyor.  I also look forward to using your services again as I now realize the importance of periodic surveys in the future.

Charlie Schwan
24 Sea Ray 240 Sundancer


I happened on your website and saw that you include testimonials... I'd be pleased to offer one as well.

We hired Gale to survey both of our boats (old O'Day 27 and a not quite as old O'day 34). Gale was very thorough and walked/talked us through the pros and cons of her findings. I have retained her report and still refer to it to provide a baseline of what is/was there. When we buy another boat, Gale will be our surveyor.

Elliot Rosen
Takoma Park and Arnold, Md.


Gale, I read the report entirely, and I have no questions. I thought you did a terrific job—your survey was thorough and professionally written. Now I see why you're so highly recommended!! Thanks again for all your help. Best regards,

Jim Evans
33 Cape Dory


Gale,

As I have been going through the process of buying this boat, I have come to realize that the part the surveyer plays is the most important. I learned more from our exchanges and from comments you made than most of the books at West Marine could have given me. The experience you brought to the table is invaluable. I reviewed your 36-page survey report with the interest one would expect from a concerned buyer and found nothing lacking. Your attention to detail and your recommendations removed the “what if’s” and replaced them with hard facts. I buy this boat well informed and confident in her condition.

Cordially,

Jack Cheasty, Major US Army
20’ Pacific Seacraft Flicka


Hi Gale,

Thanks for your professional work on the Sabre 402. You do really good work and I was glad to have had you on the job. Your thoroughness and extensive knowledge boats and their systems were very much appreciated. Thanks again for your help.

Regards,

Al Getz
40’ Sabre Sloop


Hi Gale,

It was a pleasure meeting you yesterday. As this is my first major marine purchase, I particularly appreciated the care and thoroughness you applied in evaluating True North. Though not a novice sailor, I am a novice buyer and your ability to evaluate the boat clearly went far beyond anything I could have hoped to do on my own. The amount of information was overwhelming. I particularly appreciate your ability to apply a methodical approach to the process and your willingness to address what may have been simple minded questions with careful, patient answers that contributed greatly to my comfort level with the boat.

I’m looking forward to receiving your report.

Regards,

Bill Strong
36’ Beneteau Oceanis 361 Sloop


Dear Peter,

It was a real pleasure doing business with you. Your report was meticulous and your service (including the promptness of the report) was OUTSTANDING. You will be hearing from me when I upgrade to my next boat. Hope to see you in the bay sometime.

Best regards,

Mounzer
29.9 Hunter Sloop 1994


Hello,

My name is Al Saunders and I work for National Marine Underwriters, Inc., here in Annapolis. I just wanted to send you a note thanking you for the superior surveys that come from your company.

We require surveys on some boats we insure, usually because of the age of the boat, and yours are the best. My colleague, Brian Sommers, and myself enjoy getting your surveys because they are very easy to read and are formatted much better than a lot of other surveys out there. We are always glad to get a Hartoft survey. Some are hard to read due to very small print or others are missing info like registration or documentation numbers. Yours are always much better.

Keep up the good work.

Thank You,

Al Saunders
Senior Customer Service Rep.
National Marine Underwriters Inc.


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